What earns a commission, and when it gets paid.
What earns a commission, when it becomes payable, what voids it, and how a partner is paid. These are the rules the ledger enforces, written out.
Partner program terms
Who can be a partner
Anyone with an audience or a client base that would use Transglot: a writer, a consultancy, an agency that sets up localization for other teams, or a developer whose readers ship software in more than one language. Every application is read by a person before it is approved. Approval is a judgement about the audience, not an automatic grant, and it can be declined without a reason being given. A partner cannot earn commission on their own workspace, or on a workspace they control. Self referral is void, not merely unpaid.
How a referral is attributed
A visit through your link is attributed to you, and that attribution can be claimed by a workspace that signs up within the attribution window. The window is generous and it is finite: a click older than the window is no longer claimable. Attribution is last touch up to signup: the link a visitor clicked most recently is the one that earns, so a later partner link overwrites an earlier one. Once the referral is recorded against a workspace it is fixed, and a click after that never moves it. The program rule that applies to a referral is frozen onto it at conversion. If the published rate, the term or the waiting period changes afterwards, the referral you already hold keeps the terms it was created under. A raise never re-prices your existing book, and a cut never reaches it.
What earns a commission
Each invoice your referral pays inside the 12 month term earns you 30% of the amount actually paid on it. Actually paid is the operative phrase. It is net of any discount, net of proration, and net of credit applied at checkout, which means a commission can never be larger than the cash that was collected. The term is a window measured from your referral's first payment. It runs on wall time and it does not pause while an account is dormant, so it is 12 months of calendar, not 12 invoices. Invoices paid after the term closes earn nothing, including renewals of a subscription that started inside it.
When it becomes payable
A commission is recorded when its invoice clears and becomes payable 30 days later. Until then it is earned and pending, and it is shown to you as such. That wait is the refund defence. If the invoice is refunded or charged back inside those 30 days, the commission is voided before any money moves, which is why a clawback against an already paid balance is the exception here rather than the mechanism. A refund that lands before we have paid a commission out voids it, even once it has matured. A refund on a commission we have already paid you is netted forward against what you earn next, never invoiced back to you.
How a partner is paid
You may take a matured balance as cash, or as Transglot credit worth 30% more than the same balance in cash. Credit costs us less to give than cash does, so the uplift is free to offer and it is the better deal for a partner who is also a customer. A cash payout needs a tax form on file before we can send it. The credit election does not. A payout run needs a balance of at least $50. Anything under it carries forward to the next run rather than expiring, and a partner leaving the program is paid whatever they hold. Commissions are denominated in the currency the invoice was paid in and are paid without any deduction for our own payment processing. Taxes are yours. We do not withhold, and a partner is responsible for declaring what they earn where they live.
What voids a commission
Bidding on our brand terms in paid search, or running ads that a reader could mistake for ours. Coupon farming, unsolicited email, automated click generation, or any traffic a person did not choose to send. Describing the product as something it is not. If you would not be comfortable with the reader seeing your page beside ours, do not publish it. Self referral, or referring a workspace you control. A referral that breaks any of these is voided rather than paid, and repeated breaches end the partnership.
Changes and ending the program
We may change these terms or close the program to new partners. Because every referral carries a frozen copy of the rule it was created under, a change applies to referrals created after it and never to the ones you already hold. A partner may leave at any time. Matured commissions remain payable; pending ones continue to mature on the same schedule. If we end the program, referrals already attributed keep running to the end of their own term.
You were going to recommend it anyway.
Tell us where your audience is. We open the program, cut you a link, and show you the ledger it writes to.