The partner deal, clause by clause.

These terms govern participation in the Founding Partner program operated by the Transglot entity named on your order form or invoice. They apply to you from the moment we confirm your enrolment, and they are read together with the Terms of Service and the Acceptable Use Policy, which continue to apply to any account you hold. Enrolment is not automatic: you apply on the Founding Partner page, every application is read by a person, and the program is opened by hand, one partner at a time.

"Partner" is you, once enrolled. "Referral Link" is the short link on our own domain, or a link carrying a referral parameter, that we issue to you. "Referred Customer" is an organization whose first paid subscription is attributed to your Referral Link under clause 04. "Qualifying Payment" is an amount actually collected and retained by us from a Referred Customer on an invoice for the Service. "Commission" is the amount earned on a Qualifying Payment under clause 06. "Term" is the twelve month window in clause 05. "Maturity Date" is thirty days after the Qualifying Payment was collected. "Program Rule" is the set of figures (rate, term, maturity period, credit bonus) in force for a referral, frozen under clause 09.

Apply on the Founding Partner page, or write to hello@transglot.ai if you would rather send it by email. We may accept or decline an application at our discretion and without giving reasons, and we may decline an applicant who competes with us, who has breached the Acceptable Use Policy, who is on a sanctions list, or who we believe in good faith would misrepresent the product. Enrolment is personal to you and cannot be transferred, sold or assigned. One partner account per person or organization: opening a second to reset a limit or to self-refer voids both.

When a visitor follows your Referral Link, we record the click and set a first party cookie named tg_ref in their browser holding a random token that identifies the link, not the person. That cookie lasts 60 days. If the visitor creates an organization within that window and that organization later takes a paid subscription, the referral is attributed to you. Attribution is last touch: a later partner link overwrites an earlier one. A visitor who blocks or clears cookies, who signs up on a different device or browser, or who signs up after the window closes is not attributed, and we do not fingerprint, cross-device match or otherwise reconstruct an attribution the cookie did not carry. Click records are retained for 90 days.

The Term for a Referred Customer runs for twelve months from their first payment. Every invoice they clear inside that window earns Commission; nothing after it does. The clock runs on wall time and never pauses, so a customer who goes dormant for four months and comes back does not extend your window, and a customer who pays annually inside the window earns on that one annual invoice rather than on twelve monthly ones. The Term is per Referred Customer, so a partner with a growing book has many overlapping windows rather than one.

Commission is 30% of each Qualifying Payment. It is a share of cash we actually collected, net of any discount, promotion or founding price the Referred Customer received, and net of proration. It is calculated after tax rather than on a tax-inclusive amount, and it excludes any amount we refunded, charged back or never collected. Because it is a fraction of money already received, it can never pay out more than we were paid, which is the whole reason it is defined this way rather than as a percentage of list price.

A Commission is recorded when the payment lands and becomes payable on its Maturity Date, which is 30 days later. That window is the refund defence: if the underlying payment is refunded, disputed or charged back before maturity, the Commission is voided before any money moves rather than clawed back from you afterwards, which is why clawbacks are the exception here rather than the mechanism. A refund or a chargeback after maturity does not come back to you as an invoice: a Commission we have already paid is reversed and netted against what you earn next, and one that has matured but has not yet been paid is voided.

You may elect to take a matured balance as account credit against your own Transglot subscription instead of cash, and credit is worth 30% more than the cash amount. Credit costs us less than cash and tends to improve a partner’s own retention, so we hand the difference to you rather than keeping it. Credit is applied to your own organization’s invoices, cannot be exchanged back into cash, cannot be transferred to another organization, and lapses if your own subscription ends. The election is made per payout rather than once and forever.

The Program Rule in force when a referral converts is snapshotted onto that referral, and every Commission on it is computed from the frozen copy. Raising the rate never re-prices your existing book upwards, and lowering it never cuts a partner who was promised more. This is how the system actually works rather than a policy we intend to follow: the snapshot is written at conversion and the ledger reads it rather than the live configuration. The figures in force today are published on the Founding Partner page, which renders them from the same configuration the ledger resolves from, so that page and the ledger cannot disagree.

A self-referral, including a referral to an organization you own, control, work for or are paid by. An organization that already held a paid subscription, or that was already in a sales conversation with us when the click was recorded. A second organization created by an existing customer to look like a new one. An Enterprise agreement, unless we agree it in writing before the deal closes. An open source grant or any other plan we grant rather than sell, because nothing is collected. Any payment we refund, that is charged back, or that we never collect. Any referral obtained in breach of clause 11.

Do not bid on our brand terms, our product names or misspellings of them in paid search, and do not run ads that could be mistaken for ours. Do not register or use a domain containing our name or a confusable variant. Do not place Referral Links in unsolicited email, SMS, comment sections, forum spam, coupon and voucher aggregators, cashback or incentivised traffic schemes, browser extensions that inject links, or any channel that rewards a click rather than a recommendation. Do not misrepresent the product, invent a figure, promise a feature we do not ship, publish a fake review or a fabricated case study, or imply that you speak for us. Do not use cookie stuffing, forced clicks, iframes, redirects or any technique that sets the cookie without a deliberate act by the visitor.

Wherever you promote us, you must disclose clearly and conspicuously that you may earn a commission, in a way that a reader sees before they click and understands without effort. That is a legal obligation in several markets, including under the United States Federal Trade Commission endorsement guides and comparable rules in the EU and the UK, and it is also the reason readers keep trusting recommendations at all. If you review the product, say what you actually think. Nothing in these terms requires a positive review.

You may use our name, word mark and logo to identify the product you are recommending, in accordance with the Trademark and Brand Use policy, for as long as you are enrolled. You may not alter the marks, use them in your own product name, domain, handle or logo, use them in a way that suggests we endorse or have reviewed your content, or register them anywhere. We may ask you to change or remove a specific use, and you will do so promptly.

Payouts are made in United States dollars. Matured balances are paid on the schedule and by the method agreed at enrolment, subject to any minimum payout threshold we tell you at that time, with balances below the threshold carried forward rather than lost. You must give us the payment details and tax information we need before we can pay, and we may withhold a payout until you do. You are responsible for any fee your own bank or payment provider charges to receive a payment.

You are an independent contractor, not an employee, agent, partner or joint venturer of ours, and nothing in these terms creates any of those relationships. You have no authority to bind us, to make a representation on our behalf, or to accept anything on our behalf. You are responsible for your own taxes, registrations and filings on the amounts we pay you, including income tax, self-employment tax, VAT or GST where they apply. Where the law requires us to withhold, we will withhold and give you the documentation.

We keep the record of clicks, conversions, payments, commissions and reversals and we will show you your own, on request while you are enrolled and for twelve months afterwards. Our records are the reference for what is owed, and we will explain any figure you ask about. Raise a dispute about a commission within sixty days of the payment it relates to, in writing, and we will look at it in good faith. We do not disclose the identity of a Referred Customer, or anything about their account, beyond what is necessary to explain a commission to you.

Anything we share with you that is not public, including unreleased features, pricing we have not published, program economics and the identity or usage of a Referred Customer, is confidential and is subject to the confidentiality clause of the Terms of Service. Program data we give you is for your own use in running your promotion, not for publication, resale or competitive analysis.

The referral cookie holds a random token identifying the link, not the visitor, and we do not give you a visitor’s identity, email address or browsing history. Where you collect personal data yourself, for example on your own landing page or newsletter, you are the controller of it and you are responsible for your own lawful basis, notice and consent. We are each an independent controller of the data we hold about our own relationship with you, and neither of us is the other’s processor for the purposes of this program.

Either of us may end your enrolment at any time on written notice, for any reason or none. We may suspend or end it immediately, and forfeit unmatured commissions, for a breach of clause 11 or clause 12, for fraud or attempted fraud, for a breach of the Acceptable Use Policy, or where the law requires. On termination you must stop using the Referral Links and stop using our marks, and any link already placed stops attributing.

If your enrolment ends other than for a breach under clause 19, commissions that have already matured are paid on the next ordinary payout, and commissions that have not yet matured are paid on their Maturity Date if the underlying payment stands. No new referral is attributed after termination and no open Term continues to earn. If your enrolment ends because of a breach or a fraud finding, unmatured commissions are forfeit and matured commissions may be withheld and set off against any loss we suffered.

We may change these terms and the Program Rule on at least thirty days notice by email. A change to the rate, term, maturity period or credit bonus applies only to referrals that convert after it takes effect, because of the snapshot in clause 09. We may also end the program entirely on thirty days notice, in which case open Terms run to their end and matured balances are paid. Continuing to promote us after a change takes effect means you accept it.

The program is provided as is. We do not guarantee any level of traffic, conversion, earnings or attribution, and any figure on the program page is an illustration priced off a published plan rather than a forecast of what you will make. Our total liability to you under these terms is limited to the commissions actually earned and unpaid at the time of the claim. Nothing here limits a liability that cannot lawfully be limited.

These terms are governed by the laws of the jurisdiction in which Transglot is established, and clauses 46 and 47 of the Terms of Service apply to a dispute under them. Questions about the program, an application, a statement or a payout go to hello@transglot.ai with "Founding Partner" in the subject.